HAZARD—Calls to the Hazard City Hall and the Hazard Fire Department, prompted by major water issues across the county, flooded the phone lines Friday afternoon.
Fire Chief Sam Stacy said rumors that water service would be cut off to all customers with the Hazard system were just that — rumors.
“We just have some parts of our system that is going to be cut off or just plain run out of water because of our tanks being depleted,” Stacy said. “That’s because of the recent line breaks and cold weather and people have been running their faucets throughout the night because they’re afraid the water’s going to freeze up.”
Stacy said due to increased water use, with customers continuously running water and water loss with line breaks, the city’s water system used 4 million gallons of water on Thursday — 1 million gallons more than is normally used in a day.
“We’re getting a lot more people and places that have found leaks, a lot of meters that have busted since they have warmed up or thawed out, and it’s just creating some issues that we’re trying to catch up on … getting it (the water) into our storage tanks to be distributed throughout the system,” he said.
In order to do this, Stacy explained, certain areas of the county will not have water or will have water issues for a while. These areas include the Route 7 area to Leatherwood, the Lotts Creek area, the Buckhorn community, and likely any other area of the county that is farther away from the main water plant in Hazard.
“We have a lot of places that will be seeing a reduction in pressure because we had to cut down the pressure to be able to fill the tanks up,” Stacy said. “That’s going to be the main thing for most people in the system.”
Stacy said he was unsure how long these issues would last as this is not something the city normally has to deal with.
“It’s just going to be until we get the system back up to normal levels because all the tanks are lower than normal right now, and we’re trying to get them filled as quickly as we can,” he said.
In the meantime, Stacy said customers should practice water conservation in order to help move along the process of filling the tanks.
“We want to ask them to conserve in any way possible. Don’t be washing vehicles; don’t be running water at night because the temperatures are going to be fine this weekend,” Stacy said. “We’re trying to catch up. It’s just going to take a while. If people can help us conserving water would be greatly appreciated.”
If anyone has a leak or waterline break they should report it immediately to Hazard City Hall at 436-3171 or the Department of Public Works’ maintenance garage at 439-3252.